IoT products and companion apps
Connected devices with mobile and web companions, from precision agriculture tools to building and equipment monitoring, with the firmware-to-cloud plumbing that industrial data needs.
IoT and app servicesAnomaly detection on machine data, a maintenance copilot that reads the manuals and raises the work order, visual inspection, supplier document extraction and production forecasting, for discrete and process manufacturers and the software vendors that serve them.
Unplanned downtime, scrap and paperwork are the three costs that AI reaches first. All of it works alongside your MES, CMMS and ERP, not instead of them.
Vibration, temperature, current and cycle data compared against each asset's learned normal; departures flagged with the signals that drove them. Touches historians, PLC data via the MES and the CMMS. Technicians confirm or dismiss, and the model learns. See anomaly detection.
A technician asks about a fault code on a tablet and gets the manual page, the last three times it happened and a draft work order with parts, hands-free with voice where gloves are on. Touches the manuals library, the CMMS and the parts inventory.
Camera-based detection of surface defects, missing components and assembly errors at line speed, with images and verdicts stored against the batch. Touches the line cameras and the quality module of the MES. See computer vision.
Certificates of conformity, material test reports, datasheets and supplier invoices read into the ERP and PLM with validation against the purchase order. Touches the ERP, PLM and the quality system. See document processing.
Order intake, seasonality and supplier lead times combined into forecasts the planner adjusts, with the assumptions visible. Touches the ERP and the planning tool. See predictive analytics.
SOPs, safety procedures, changeover instructions and shift notes searchable in plain language, in the operator's language, with the current revision only. Touches the document control system and the shift log. See knowledge management.
Functional safety and machine control stay with certified, deterministic systems; AI advises and never actuates. The operational technology network is segregated, so AI services read through controlled gateways and nothing on the plant network depends on an internet call. Quality and traceability records must survive audits, so every AI verdict is stored with its inputs and version. Technical data may be subject to export control, which affects where models run. Worker data from wearables or cameras is personal data under GDPR and UK GDPR and needs consultation and minimisation. This is engineering guidance, not legal advice.
We run models on-premise or at the edge where needed, design the OT gateway with your controls engineers, and version every model, prompt and inspection threshold. The model supply chain security page covers how we vet the models themselves.
Sensor and PLC data reach the AI services through a one-way gateway from the OT network. Anomaly detection runs per asset and raises an alert with the signals that drove it. The maintenance copilot takes the alert, retrieves the relevant manual pages, SOPs and the asset's fault history, and prepares a draft work order with likely parts.
The technician receives it on a tablet or phone, asks follow-up questions by voice or text, confirms the diagnosis and closes the work order in the CMMS. Their notes and the outcome flow back into the fault history, which makes the next retrieval better and gives the anomaly model its labels.
Nothing in this loop touches machine control. The retrieval layer follows our AI knowledge base pattern and the voice interaction our voice AI work.
Connected devices with mobile and web companions, from precision agriculture tools to building and equipment monitoring, with the firmware-to-cloud plumbing that industrial data needs.
IoT and app servicesBadge printers, kiosks and scanners that keep running when connectivity drops, then sync. Plant floors demand the same resilience from a copilot.
Badge printing case studyLive session transcription for events taught us about microphones, noise and vocabulary. Hands-free copilots on the floor inherit that work.
Speech-to-text case studyMaintenance, quality, IT and controls engineers identify the assets that cost most when they stop and what data exists for them.
OT gateway design agreed; one use case chosen, usually the copilot on a documented asset family or anomaly detection on a critical line.
Manuals and fault history indexed, or a model trained on months of sensor history; technicians test it on real jobs.
Alert precision, time-to-diagnosis change, infrastructure needs, cost per asset and a rollout sequence by line.
Read small language models for why edge deployment is realistic now, then book a call.
No. Safety and control systems stay deterministic and certified. AI reads from sensors, MES and the CMMS, and advises people: a flagged anomaly, a suggested cause, a draft work order. The boundary between the operational technology network and the AI services is a design input from day one.
Yes. Unsupervised methods learn what normal looks like per machine and flag departures from it, which needs history but not labels. As technicians confirm or dismiss alerts, the labels accumulate and the model sharpens. We start with the assets that cost most when they stop.
That is the typical starting point. We index manuals, SOPs, fault histories and shift notes so a technician can ask a question in plain language and get the relevant page and diagram, cited. See document Q&A.
Yes. Open-weight models and the retrieval stack can run on-premise or at the edge, with no outbound connection, where connectivity or policy requires it. See on-prem versus cloud LLMs.
Tell us about your systems, your data and your constraints. We reply within one business day with a straight answer and a suggested next step.